COVID-19 Help and Advice

If you have any queries around Covid-19 Coronavirus infection, or if you have a new cough, high temperature of flu-like symptoms, you should consult NHS 111 online for the latest official guidance and the next steps.  You should only telephone NHS 111 if you are struggling to cope with your symptoms.

If you are enquiring about a sick-note in relation to Covid-19 Coronavirus infection, including social distancing or self-isolation, please go to for the latest guidance. Your employer should also do this. It may not be necessary to issue a doctors sick note.

In terms of prescriptions, the NHS guidance is that we will not be issuing prescriptions for longer than the usual one month duration, as this may lead to NHS medication shortages.

Please do not attend the Health Centre unless you have been advised to do so.

Thank you for your co-operation.

Helpful Links and Websites:

Check if you have Coronavirus Symptoms with NHS 111 Online

How to get an Isolation Note

Information and Guidance available on GOV.UK Online

Guidance on social distancing for vulnerable adults on GOV.UK Online

Get coronavirus support as an extremely vulnerable person on GOV.UK Online or call 0800 0288327

Advice for people living with Diabetes with Diabetes UK Online

Advice for people living with Asthma with Asthma UK Online

Advice from the British Lung Foundation Online

Advice from the British Heart Foundation Online


Message to our patients – update on the COVID-19 booster programme.

The NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.
All adults are eligible from Monday 13 December, and you will be able to book via the National Booking System from Wednesday 15 December.

Please do not contact the practice over any vaccination queries or try to book through the practice as this will stop patients with medical conditions being able to get through.

You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months.

We are working at pace to increase the availability of appointments so that there are plenty of options for people on the National Booking System. Some local vaccination services will also contact patients directly.

New appointments are being added every day across our vaccination services. Further availability will come online from Wednesday 15 December.

We will be working with all our sites to take further steps to increase what they can offer again, including opening later and on more days.
All these appointments will be added to the National Booking System. We encourage everyone who is aged 18 and over, is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.

In terms of any planned appointments with The Castle Medical Group, there are no changes at the current time, and everyone should attend your planned appointments as normal. If we need to make any changes, we will contact you directly.

See more about the vaccination programme or to book:

Book or manage a coronavirus (COVID-19) vaccination – NHS

Or call 119.