Complaints

 If you have any queries or concerns about your treatment, please talk to your own GP first.

If you wish to make a complaint regarding any aspect of the practice or the care that you have received, this should be put in writing to the Practice Manager using our Patient Complaint Form

Further information about the practice’s Complaints Procedure is detailed in the following Complaints Procedure

If you wish to make a complaint on behalf of another person, you will need to also complete our Patient Complaint Third Party Consent Form

Copes of both the complaints form and leaflet are available in hard copy from reception.


IMPORTANT INFORMATION


PLEASE NOTE

 

THE PHONE NUMBERS WITHIN THE HEALTH CENTRE ARE CHANGING

 

FROM THURSDAY 16TH JUNE 2022, THE NUMBERS YOU NEED TO CALL ARE AS FOLLOWS:

 

THE CASTLE MEDICAL GROUP: 01200 408920

 

THE DISPENSARY: 01200 401254

 

(TREATMENT ROOM NUMBER IS THE SAME: 01200 449117)